The reputation of carpet cleaning providers remains mostly negative but I will explain my positive experience so you can understand what separates great services from the rest. The account functions to show you how to identify premium service when you see it because you deserve such treatment – go here!
My call to the carpet cleaning company brought me an unexpected pleasure when a real service person answered instead of an automated system. By answering calls directly he could deal with individual requests which cyber call centers would not have access to address.
We discussed my housekeeper routine of annual carpet maintenance while mentioning how my family owns dogs and children. He paid precise attention to understand my needs completely. I became uncomfortable about the privacy issue when he asked to obtain my email address. He explained the request for my email address was to receive confirmation by email and his promise was fulfilled when I received a detailed message about visit preparations twenty minutes later.
Every person has experienced the annoyance of waiting multiple hours beyond the suggested time window for service provider appointments. The cleaning service called ahead to update me about his arrival time and showed up before the scheduled period. I managed to come back from shopping before his arrival even though I had to run fast.
He performed a site inspection together with measurement taking at the residence after his arrival. His inspection of pet-damaged areas and step-by-step explanation of his procedures marked his first time of delivering this level of service to me since I had never had such thorough cleaning communication before. The method he used to communicate with me stood out because it avoided the aggressive sales techniques I avoid at all costs.
The entire cleaning operation lengthened to three and a half hours but produced remarkable outcomes. Our carpet maintained its condition from installation time just like the initial days. The cleaning specialist employed strong industrial fans which represented a drying technique I did not observe during previous cleaning services. When my family came back from school the floor had completely dried up leaving the carpet ready to use again.
My encounter with this service provider revealed outstanding results which returned my confidence in competent carpet cleaning solutions. These important traits should be your guide when choosing providers so you can discover an exceptional service as remarkable as this one.
Carpet Care Specialists Mosman
50 Yeo St, Neutral Bay, NSW, 2089
(02) 8311 3724